Mi Optica Royal Points
Thank you for trusting Mi Optica with your eyes. Royal Points is our way of thanking the clients who come back to us, year after year, for expert eye care in Curaçao. The longer you stay with us, the more your loyalty gives back.
Earn Points With Every Purchase
You earn Royal Points on every purchase at Mi Optica: glasses, lenses, contact lenses, eye care products, services and the deposit for your eye exam. This includes the part covered by SVB, your insurer, your employer or another third party. So even when someone else pays for your glasses, you still build up points for your next visit.
How many points you earn depends on your Royal level:
- Royal Entry: 20 points per XCG 100 you pay
- Royal Member: 30 points per XCG 100 you pay
- Royal Elite: 40 points per XCG 100 you pay
Extra Points, as a Thank You
On your birthday: 30 Royal Points, with our best wishes.
With every glasses service: 20 Royal Points. Every four months we invite you to have your glasses cleaned and adjusted, and the screws and nose pads checked. It takes only a few minutes, there is no cost, and you don’t need an appointment.
What Your Points Are Worth
Every Royal Point is worth XCG 0.20. Once you have 100 points (XCG 20), you can use them as a discount on any purchase. Just let our team know at checkout.
Your Royal Level
Everyone starts as Royal Entry. As you stay with us longer, your level grows with you.
To reach Royal Member or Royal Elite, you need to meet both conditions: the number of years as our client and the amount of your purchases. Meeting only one of the two is not enough. Years are counted from your first purchase. Purchases include the part paid by SVB, your insurer or your employer.
When you reach a new level, we let you know by WhatsApp.
Royal Entry
For every client from the first visit.
- 20 points per XCG 100
- Birthday and service points
Royal Member
When you have been our client for at least 2 years and your purchases total at least XCG 1,000.
- 30 points per XCG 100
- A fixed discount on lens upgrades
- Emergency glasses with a known prescription from XCG 50 (normally XCG 85)
Royal Elite
When you have been our client for at least 5 years and your purchases total at least XCG 3,000.
- 40 points per XCG 100
- An upgrade of your lenses or coating, for example to a better Rodenstock lens or anti-reflective coating
- Emergency glasses with a known prescription from XCG 50 (normally XCG 85)
- Your eye exam appointment is confirmed right away, without a deposit
Validity of Your Points and Level
Your Royal Points and your Royal level stay valid as long as you make a purchase at Mi Optica at least once every 30 months. If you make no purchase for 30 months, your points expire and your level returns to Royal Entry.
Always Up to Date
Your points balance is printed on every invoice. Every three months, we send you a short WhatsApp overview with your Royal level, your points and what they are worth. Your personal Royal card, with a QR code, helps our team find your details quickly at the counter.
Frequently Asked Questions
How do I join Royal Points?
You are a member automatically once you are registered as a client at Mi Optica. Our team gives you your personal Royal card with a QR code.
How do I earn points?
You earn points on every purchase at Mi Optica, including the deposit for your eye exam and the part paid by SVB, your insurer or your employer. Royal Entry earns 20 points per XCG 100, Royal Member 30 and Royal Elite 40. You also receive 30 points on your birthday and 20 points with every glasses service.
Do amounts paid by SVB, my insurer or my employer earn points?
Yes. You earn points on the full amount of your purchase, including the part paid by SVB, your insurer, your employer or another third party.
How do I use my points?
From 100 points, you can use your points as a discount on any purchase. Each point is worth XCG 0.20, so 100 points gives XCG 20 off. Let our team know at checkout.
How do I reach Royal Member or Royal Elite?
You need to meet both conditions. Royal Member: at least 2 years as our client and at least XCG 1,000 in purchases. Royal Elite: at least 5 years as our client and at least XCG 3,000 in purchases. Years count from your first purchase; purchases include the part paid by SVB, your insurer or your employer. We let you know by WhatsApp when you move up.
How long are my points and my level valid?
As long as you make a purchase at Mi Optica at least once every 30 months. After 30 months without a purchase, your points expire and your level returns to Royal Entry.
Where can I see my points?
On every invoice, and in the WhatsApp overview we send you every three months. You can also ask our team at any time.
What happens to the points I saved in the Kangaroo app?
Your existing points have been carried over to your Royal account. You can see your balance on your next invoice or ask our team.
Can I combine points with other offers?
Points can only be combined with a promotion when the promotion says so. If it doesn’t mention points, they cannot be combined.
Can I give my points to a family member or friend?
Yes. You can transfer your points to a family member or friend who is also registered as a Mi Optica client. To protect your points, we ask you to confirm each transfer with your signature in store, or by WhatsApp from the phone number we have on file. Your Royal level is personal and stays with you.
Thank you for being part of the Mi Optica family. Ask our team about your Royal level at your next visit.
request an appointment